How to Cancel Data Refill on Vodacom
Vodacom Data Refill is a service that automatically purchases a new data bundle when your existing bundle is depleted, provided you have sufficient airtime or available funds. If you no longer want data bundles to renew automatically, you can disable the Data Refill feature through the Vodacom app, USSD, or customer support. Learning how to cancel Data Refill on Vodacom helps you control your mobile spending and avoid unexpected airtime deductions.
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Open the My Vodacom App
If you use the My Vodacom app, log in using your Vodacom mobile number.
Navigate to your data or bundle management section where your active services are displayed.
- Open the My Vodacom app
- Log in to your account
- Go to bundle management
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Locate the Data Refill Settings
Find the Data Refill or automatic bundle renewal option within your account settings.
Select the active Data Refill service to view its details.
- Find the Data Refill option
- Open the service details
- Review the current settings
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Disable the Data Refill Service
Select the option to turn off or cancel Data Refill.
Confirm your choice when prompted so that future automatic data purchases are stopped.
- Select the cancel option
- Confirm the cancellation
- Save the changes
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Use USSD if Available
Depending on your Vodacom service, you may also be able to manage Data Refill through the Vodacom USSD menu.
Follow the prompts to access bundle services and disable automatic renewals if the option is available.
- Dial the Vodacom USSD menu
- Navigate to bundle services
- Turn off Data Refill
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Contact Vodacom Customer Support
If you cannot cancel the service through the app or USSD, contact Vodacom customer support for assistance.
Ask the customer service representative to disable the Data Refill feature on your account and request confirmation once it has been completed.
- Contact Vodacom customer support
- Request Data Refill cancellation
- Confirm the service has been disabled
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