How To Change PIN On FNB App
Your FNB (First National Bank) card PIN is a crucial security feature that protects your money and transactions. If you suspect that someone knows your PIN or you simply want to update it for safety reasons, you can easily change it using the FNB App. The process is quick, secure, and doesn’t require visiting a branch or ATM. Here’s how to change your PIN directly from your mobile device.
- Log In to the FNB App
Start by opening the FNB App on your smartphone. Enter your username and password or use your biometric login (fingerprint or face ID) to access your account. Once you’re logged in, you’ll see your list of bank accounts and cards on the home screen.
- Go to the Cards Section
From the main dashboard, tap on the “Cards” tab. This will display all the FNB cards linked to your account, including debit, credit, and savings cards. Select the specific card for which you want to change the PIN.
- Select Manage Card
Once you’ve selected your card, tap on “Manage Card” or “Card Settings.” This section allows you to control various security and usage features of your card, such as setting limits, temporarily blocking it, or changing your PIN.
- Choose Change PIN
Scroll through the list of available options and tap on “Change PIN.” The app will prompt you to confirm your identity before continuing. You may be required to enter your online banking password, app PIN, or complete a one-time verification step for security purposes.
- Enter and Confirm Your New PIN
Type in your new four-digit PIN, ensuring that it’s something you can remember easily but difficult for others to guess. Avoid using simple combinations like 1234, 0000, or your birth year. After entering the new PIN, re-enter it to confirm. Tap Submit or Save to complete the process.
The system will process your request, and you’ll receive a confirmation message stating that your card PIN has been successfully changed.
- Test Your New PIN
After changing your PIN, it’s a good idea to test it. You can do this by making a small transaction at an ATM or store. Simply insert your card, enter your new PIN, and check if it works correctly.
- What to Do If You Forget Your New PIN
If you forget your new PIN or accidentally lock your card after multiple wrong attempts, you can reset it again using the FNB App or visit an FNB ATM. Alternatively, contact FNB Customer Care at 087 575 9404 for assistance.
- Tips for a Secure PIN
- Never share your PIN with anyone, even bank staff.
- Avoid writing it down or saving it in your phone.
- Change it regularly, especially if you suspect your card details have been exposed.
- Use a unique combination of numbers that only you can remember.
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