How To Check My UIF Status Online
The Unemployment Insurance Fund (UIF) is a government program in South Africa that provides short-term financial assistance to workers who have lost their jobs, are on maternity leave, or cannot work due to illness. Once you’ve applied for UIF benefits, it’s important to check your UIF status online to know whether your claim has been processed, approved, or paid. Fortunately, the process is simple and can be done from home using the official UIF online portal known as uFiling.
Here’s a detailed guide on how to check your UIF status online.
- Go to the UIF uFiling Website
To begin, open your web browser and visit the official UIF portal at https://www.ufiling.labour.gov.za. This is the only official site managed by the Department of Employment and Labour. Avoid using unofficial links or third-party websites that may request personal information.
Once the page loads, you’ll see options for logging in, registering, or getting help.
- Log In to Your uFiling Account
If you already have a uFiling account, enter your username (ID number or email) and password, then click Login. The system will verify your details and direct you to your account dashboard.
If you don’t have a uFiling account yet, you must create one before you can check your UIF status. Click on “Register”, then choose “Individual” if you are a worker or “Employer” if you are checking for your staff.
You’ll need to provide:
- Your South African ID number
- Personal details such as name, contact number, and email address
- A valid password for your new account
After registration, a confirmation email will be sent to activate your account.
- Access the UIF Claim Status Section
Once logged in, navigate to the “My Claims” or “Employment Details” section on your dashboard. This section contains your UIF information, including contribution history and claim progress.
Click on “View My Claims” to open your UIF status page. The system will display your current claim, showing whether it is:
- Pending – your claim has been received and is being processed.
- Approved – your claim has been verified and is awaiting payment.
- Paid – funds have been transferred to your account.
- Rejected – your claim was declined due to missing documents or ineligibility.
You can also check previous claims or contribution details to confirm that your employer has been paying UIF correctly.
- Check Payment Information
If your claim has been approved, the next thing to look for is your payment status. The site will show your payment date, amount paid, and the bank account linked to your claim. Payments are usually made directly to the account you provided during your application.
If there are any delays, ensure your bank details are correct and your documents have been verified by the Department of Labour.
- Troubleshooting Login or Status Issues
If you can’t log in to your uFiling account or your claim doesn’t appear, try the following:
- Make sure you are using the correct website link.
- Reset your password by clicking “Forgot Password”.
- Use a different web browser or clear your browser cache.
- Contact the UIF Call Centre at 0800 030 007 for assistance.
You can also send an email to uifcallcentre@labour.gov.za and include your ID number and reference number for faster help.
- Keep Your UIF Information Updated
Always ensure that your contact information, email address, and banking details are up to date on your uFiling profile. This ensures that you receive notifications about claim progress and payment updates.
You should also log in occasionally to confirm that your employer continues contributing to UIF each month. Missing contributions can affect your ability to claim benefits in the future.
Also Read: How To Check My Application Status At UNISA