Kenya Airways has released statement saying it will re book customers who have missed their flights due to disruptions on Mombasa road.
The National carrier says they have been impacted by the disruption on Mombasa Road, with some guests departing from JKIA in missing their flights.
“Our operations are running as scheduled. Any guest who will miss their flight will be re booked on the next one, at no fee. This applies to all guests traveling before 18h00, from JKIA, for tickets purchased on or prior to Friday, November 17, 2017”, the statement read.
Kenya Airports Authority responded on Friday after a notice, now dismissed as fake, stated international flights had been diverted to Eldoret, Mombasa and Kisumu airports.
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“Operations at JKIA are running normally. Kindly disregard the communication currently circulating on social media saying the contrary.”
Earlier, Fly540 asked passengers to print their tickets or have soft copies before getting to the JKIA and further asked them to report at least an hour before due flight “due to long line at the entrance.”
“Please arrive at least an hour before your flight due to long security lines at the entrance.”
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