Safaricom has announced that it will be carrying out M-Pesa upgrade for ten hours on Saturday. The scheduled service will be carried out between 8 pm on Saturday (January 21st) and 6 am on Sunday (January 22nd), the M-PESA service will not be available then.
The upgrade is expected to enhance the M-PESA offering and ensure that the platform continues to deliver more innovative services.
Said Safaricom CEO Bob Collymore, “We wish to thank our customers for their continued support and understanding and assure them that this upgrade is necessary in order to grow the M-PESA service menu and improve overall customer experience.”
He assured customers that all funds and records on the M-PESA remained safe.
For any inquiries or clarifications, customers and agents are advised to call M-PESA customer support on 234 or email M-PESA@safaricom.co.ke
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