Safaricom has reported reduced service levels on it is Customer Care Service most customers experiencing delays in accessing customer care…
Browsing: Safaricom
Leading mobile services operator, Safaricom, has made key changes as the restructuring named Safaricom 2.0 continues. After the problems with…
Airtel Kenya is not very happy about the current situation at the CCK where regulatory policies are not being honoured.…
There seems to be a problem at Safaricom. East and Central Africa’s biggest telco is facing senior management problems as…
Safaricom is expected to launch a revamped Kenya Live portal on Wednesday night. The portal which will now be named…
Safaricom has partnered with Google to drive the adoption of Google+ locally. The Google+ promotion will see Safaricom enable direct…
Safaricom has launched a new promotion that will see customers enjoy discounts of up to 75% on their calling rates.…
Safaricom has migrated its 3G billing to a Huawei Online Charging System (OCS). The company which formerly used a PCRF…
We heard the issue of Datalex. If you have not heard, Datalex was a Premium Rate Services Provider (PRSP) registered…
So Kenya Data Network’s (KDN) problems are just multiplying. After last year’s claims of staff morale problems blamed on discrimination…
Safaricom is reported by Business Daily to have taken 13 former dealers to court over fraud. The dealers are reported…
Safaricom has reportedly ordered the iconic Samsung device and will start selling it in 2 – 3 weeks at an…
Safaricom has this afternoon restored all its voice and data services to customers in Western Kenya. This follows completion of…
By Alex Gakuru Date: 09 May, 2012 Suppose one realises that the implementation of a certain section of Kenya’s brand…
Safaricom has this afternoon announced that it was experiencing a major enterprise data service outage. The outage which commenced yesterday…