Poor voice and data services were the most frequently reported consumer complaints to the Communications Authority (CA) in the quarter…
Browsing: Safaricom
Safaricom has appointed John Ngumi as its director and chairman of the board. Ngumi takes over from Michael Joseph effective…
The Central Bank of Kenya has stalled Safaricom’s plan to roll out an interest-free Lipa na M-pesa loan dubbed Faraja.…
Safaricom will expand its fifth generation network to more towns across the country over the next year. The company said…
It is not uncommon to chance upon an unwelcome guest on your home WiFi. Some users can use their skills…
Safaricom will step up its debt recovery measures with the launch of its newest loan facility. The telco will employ…
Safaricom announced interest-free loans on its M-Pesa platform this week. Faraja loans will allow subscribers to purchase items from Sh20…
Safaricom is rolling out an approval feature seeking to put a stop to fraudulent reversals. The company said recipients will…
A man who sued Safaricom will be required to bear the cost of the suit after the case was dismissed…
Safaricom has suffered a setback on the rollout of its plan to conceal customer details using Lipa na M-Pesa. The…
Safaricom has refuted claims that it plans to discontinue its reverse call service. Several social media users had earlier made…
Safaricom has partnered with visa to unveil the first M-Pesa GlobalPay Visa Virtual Card. The card will enable Kenyans to…
Kenya’s largest telecommunications company Safaricom wowed social media users by responding to a client in fluent “shembeteng”. What is shembeteng…
The Kenya Revenue Authority (KRA) has been dealt a blow after Airtime and data tax collections plummeted. The taxman had…
A Kenyan man has been left perplexed after he discovered that a Safaricom line registered in his name was being…