Merxcine Cush
Kenya’s third largest mobile network Telkom is upgrading its the network capacity in five towns to improve connectivity and cater for the growing demand of its services.
This expansion will ensure that subscribers enjoy smoother live streaming, faster downloads and uploads, and sharing of video and audio content.
The ongoing upgrade will be part of Telkom’s Sh1 billion network expansion and optimization program and will see a significant boost to its quality of service in Nairobi, Kisumu, Mombasa, Nakuru, and Eldoret.
Chief Technical and Information Officer, John Barorot said the expansion, and optimization program is geared towards the consistent delivery of high-quality service to all its customers across the country.
“Delivering value to our customers is at the core of what we do at Telkom. It all begins with a quality and reliable network through which customers from across the country can experience our offerings,” he said.
The network upgrade covers both 3G and 4G sites in the five mentioned urban areas with a targeted focus on metros as well as areas around universities and colleges.
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Those areas that already have 3G have been earmarked for an upgrade. This has been triggered by the increase of smartphone users in those areas.
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