How To Check eBucks Balance

eBucks is a rewards program offered by First National Bank (FNB) and Rand Merchant Bank (RMB) that allows customers to earn and spend points on everyday purchases. Knowing your eBucks balance helps you plan how to use your rewards efficiently — whether for shopping, travel, airtime, or fuel. Checking your eBucks balance is simple and can be done through several platforms, including the FNB app, website, and even SMS.

Here’s how you can check your eBucks balance quickly and easily.

1. Check eBucks Balance via the FNB App

The FNB app provides the most convenient and real-time way to view your eBucks balance.

• Open the FNB Banking App on your smartphone.
• Log in using your username and password or fingerprint authentication.
• On the home screen, tap on “eBucks” under your profile or account overview.
• Your current eBucks balance will appear, along with recent transactions and available rewards.

The app also allows you to see your earning level and how close you are to achieving the next reward tier.

2. Check eBucks Balance Online

You can also check your balance through the eBucks website or FNB Online Banking.

• Visit www.eBucks.com or go to www.fnb.co.za and click on the eBucks section.
• Log in with your FNB Connect ID or FNB banking details.
• Once logged in, your eBucks balance will be displayed on your dashboard.

From there, you can also view your eBucks statement, earning history, and available discounts from partner stores.

3. Check eBucks Balance via SMS

If you do not have access to the internet, you can still check your balance using SMS.

• Simply send the word “Balance” to 32300 from your registered mobile number.
• You will receive a reply showing your current eBucks balance.

This method works instantly and is useful when you need a quick balance check while on the go.

4. Check eBucks Balance via USSD

You can also use the FNB USSD service to access your eBucks balance.

• Dial 120321# on your mobile phone.
• Follow the prompts and select the eBucks option.
• Choose “Check Balance” to view your current points.

This method is free and does not require mobile data.

5. Check Through eBucks Partners or Statements

If you use eBucks at partner retailers such as Checkers, Shoprite, or Engen, your receipt often shows your updated eBucks balance after a transaction. You can also review your monthly eBucks statement sent via email for detailed activity.

6. Tips for Managing Your eBucks

• Keep track of your eBucks expiry dates to avoid losing points.
• Link all your FNB accounts to maximize your earning potential.
• Use the app regularly to discover special offers and bonus opportunities.

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