Kenyatta Family owned dairy producer, Brookside Dairy has apologized to a Twitter user.
The tweep, Blak Aende shared a video of a couple of packets of milk filled with water.
The dairy firm quickly apologized to the complainant and asked for more information to help with investigations.
“Hi @blakaende2 , we deeply apologize for this experience and we would like to investigate how this happened. Kindly DM us where you bought the carton of Dairy Best, the date of purchase, your location and contact details (i.e your name, phone number & email address),” a tweet by the dairy read.
Read: Suppliers Of Boycotted Products Forced To Give Offers To Lure Customers
https://twitter.com/BrooksideLtd/status/1132903123905908737
Kenyans who have had similar issues with the product seized the moment and launched their complains.
Here are some of their thoughts:
It happened to me… I had a whole box of water… not just watered milk
— MN (@Mso_Njeru) May 27, 2019
They won't do anything about, i complained to them nothing only excuses
— kevin wambugu (@wambugu_kevin) May 27, 2019
@BrooksideLtd pic.twitter.com/F9jcKBZTFD
— kevin wambugu (@wambugu_kevin) May 27, 2019
Email your news TIPS to Editor@kahawatungu.com or WhatsApp +254707482874. You can also find us on Telegram through www.t.me/kahawatungu
Email your news TIPS to Editor@Kahawatungu.com — this is our only official communication channel
