Deputy Inspector General of Kenya Police Eliud Lagat visited Pangani police station in Nairobi to witness how police serve the public.
The visit came on Wednesday September 11 after he had been to State House for an official event.
This is the latest such visit he makes to police stations as part of efforts to ensure service delivery to the public.
Lagat has said he has received complaints against poor management by some of his juniors and wants to ensure the public is served better.
He said some police commanders are arrogant and negligent and warned those with the traits to either leave service or wait for action
“As the OCS, you are responsible for the good and bad things in your station,” Lagat said when he visited Pangani.
Pangani has been cited as one of the most notorious stations in the city.
During the visit, Lagat addressed Officers at Pangani Police Station
Lagat called upon the officers to “serve members of public with integrity, respect and work as National Police Service (NPS) team.”
He said he receives many complaints and complements as well over police conduct on the ground.
He was guided to tour the report office, cells, Child Protection Unit, and took time interacting with residents of the area who had come to seek services at the station and prisoners in the cells.
Lagat was accompanied by several senior officials including Nairobi Regional Police Commander Adamson Bungei and NPS Spokesperson Resila Onyango.
Lagat has made several surprise visits across the country including Kilimani Police Station, Nakuru police station, Mwiki police station in Kasarani, and Kondele police station among others.
He said the visits have shown him how the police serve the public and how the public feels about it.
“We can be better. The stations need to be clean. Why are they dirty?” he posed.
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