A number of Kenyans using PayPal have reported issues with the online cash transfer system. The users said their funds were being held by PayPal while some had lost their accounts entirely.
The American online payments website is popular with a number of Kenyans, especially freelancers and those working online.
I just found out that my PayPal account is locked without any reason dear @Safaricom_Care @SafaricomPLC @PayPal @AskPayPal
If I knew, I wouldn't have diposited that cash to my PayPal account yesterday.
Or is it because we are blacks??
Someone to answer me😖😖😤— KD~ (@khoga_daniel) February 22, 2021
Read: How To Transfer Money Between Your PayPal And M-Pesa Accounts
The user above got a response from Safaricom advising him to check with PayPal as the transaction had been completed from their end. However, the user later reported that his account had been closed without notice.
https://twitter.com/khoga_daniel/status/1364166730973671424
Another user shared the same frustrations, saying he was unable to send, withdraw or transact on the platform as his account too had been closed.
Read also: PayPal Users Report Account Limitations Ahead of Security Changes
Others quipped in, saying it’s an identity issue, while others reported that PayPal had flagged Kenya as a high risk area in terms of fraud.
“It’s mostly an identity issue. On PayPal as soon as I receive $3000 per day, my transaction is flagged. PayPal would never let me use their service with Kenyan ID only. In Kenya, Mpesa lets me move $3000 per day with my national ID only,” one user said
It’s mostly an identity issue. On PayPal as soon as I receive $3000 per day, my transaction is flagged. PayPal would never let me use their service with Kenyan ID only.
In Kenya, Mpesa lets me move $3000 per day with my national ID only
— Kioneki (@pesa_africa) February 26, 2021
“PayPal is grappling with fraudulent merchants more so in kenya,” another user quipped.
Read also: Blow To Academic Writers As Paypal Suspends Payments By Essay-writing Firms
PayPal is grappling with fraudulent merchants more so in kenya,
— edgaropembe (@2ediga) February 26, 2021
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