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    OPINION

    10 reasons why you need Call Recording when you’re in school

    Oki Bin OkiBy Oki Bin OkiMay 11, 2024No Comments5 Mins Read
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    In our fast-paced world, a phone call often serves as an invaluable touchpoint for busy parents to quickly gain insights into their child’s scholastic achievements and concerns. Furthermore, it facilitates a two-way information flow between the student and the institution. With the surge in telephone communications as a preferred medium, it is advantageous for parents, teachers, administrative personnel, and students alike if all telephonic exchanges are meticulously documented. This ensures transparency and supports the educational framework at all levels.

    Table of Contents

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    • How to Use Call Recording?
    • 10 Reasons Why Schools Need Call Recording
      • Setting a Benchmark for Communication
      • Enhancing Communication Performance
      • Resolving Disputes Effectively
      • Streamlining Admissions
      • Streamlining Recruitment
      • Improving Parent-Teacher Meetings
      •  Identifying Communication Patterns
      • Enhancing Safety and Security
      • Reducing Absenteeism
      • Protecting Staff and Faculty
    • Conclusion

    How to Use Call Recording?

    Even those who understand the importance of call recording often ignore it. Why? They just don’t know where to get a call recorder. All you need is a call recorder app on your iPhone. You can download Call Recorder iCall directly from the App Store. In just a minute, iCall will be ready to record calls, both outgoing and incoming. It offers good recording quality, can function as an iPhone phone recorder, and does not impose duration restrictions. We can say that recording calls is not such a difficult task, but it is extremely useful.

    1. Activating call recording with an app is a breeze. Begin by creating your account — it’s commitment-free for the first 30 days, backed by our satisfaction guarantee. Once registered, you’re all set to record any conversation.
    2. To start recording during a call, just tap the “Record” button. Our system will take it from there, capturing every word seamlessly. Afterwards, you’ll be able to retrieve your recordings from the convenience of our mobile app or web portal, or have them sent directly to your email.
    3. For web portal access, click on ‘Activity’ in the navigation menu and head to the Recorded Calls section. Here, you’ll have the power to oversee and playback your call history.
    4. In the mobile app, tap “Activity” on the bottom left to arrive at your call overview. You’ll see three categories – All (your comprehensive call logs), Voicemail, and Recorded. Choose ‘Recorded’ to review your calls.

    10 Reasons Why Schools Need Call Recording

    Call recording in schools is more than just archiving conversations—it’s a strategic tool that enhances various aspects of educational administration. Here are 10 compelling reasons why call recording is essential for any educational institution.

    Setting a Benchmark for Communication

    School boards can often be out of the loop when it comes to interactions between parents, teachers, and staff. By implementing call recording, school authorities have the opportunity to review conversations and establish high standards for effective communication that faculty and staff should follow.

    Enhancing Communication Performance

    For schools with call centers that handle inquiries from parents and students, maintaining a high level of communication is paramount. Recorded calls serve as training material to improve performance and prevent misunderstandings which could lead to disputes.

    Resolving Disputes Effectively

    Unhappy parents are inevitable, but with call recording, schools can swiftly address complaints. By reviewing recorded calls, they can pinpoint exact details from conversations, resolve disputes quickly, and ensure issues are cleared up fairly, always keeping the student’s best interest in mind.

    Streamlining Admissions

    Call recording is a boon for post-secondary institutions looking to improve the admissions process. It helps in understanding and addressing common queries from potential students or parents, and in tailoring staff training to better handle future admission-related calls.

    Streamlining Recruitment

    For in-demand job openings, personally interviewing numerous qualified candidates can be inefficient. Recording initial phone interviews allows HR departments to effectively filter applicants and only move the best fits forward, saving time and resources.

    Improving Parent-Teacher Meetings

    For parents who can’t attend meetings in person, phone discussions with teachers are crucial. Recordings of these calls can also coach less experienced teachers in enhancing their parent interaction skills.

     Identifying Communication Patterns

    With call recording, schools can analyze calls to identify frequently asked questions. This intel allows them to proactively address common concerns on their website, via text, automated messages, or mailers.

    Enhancing Safety and Security

    In case of an incident on campus, the immediacy of a recorded call can capture vital details that may be critical in resolving the situation or for further investigation by authorities.

    Reducing Absenteeism

    Call recording offers a reliable system for logging student absences with time and date stamps. This helps differentiate between legitimate absenteeism and truancy, enabling better management of student attendance.

    Protecting Staff and Faculty

    Instructing callers that calls are recorded can help prevent instances of verbal or mental abuse, as individuals are less likely to engage in such behavior when they know there is a record of their actions.

    Incorporating call recording within educational systems vastly improves various functional areas—be it human resources, security, or communication—ultimately contributing to a more efficient and safer learning environment.

    Conclusion

    If your child records phone conversations, he always has evidence at hand. Primarily, these are reminders to yourself, but there are times when it is useful to be able to back up your words with what your parents said. A recorded conversation allows you to get a detailed history of everything said, so no details of the conversation will be lost.

     

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    Oki Bin Oki

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