Takealot is one of South Africa’s most popular online shopping platforms, known for its wide range of products and reliable delivery service. However, sometimes you may need to change your delivery date after placing an order — perhaps you will not be available to receive it or need it to arrive at a later time. Fortunately, Takealot allows customers to manage delivery details easily through their website or app. Knowing how to change your delivery date helps ensure your order arrives when it’s most convenient for you.
- Log In to Your Takealot Account
Start by visiting the Takealot website or opening the Takealot app on your phone. Log in using the same email address and password you used to place your order. Once logged in, go to your account dashboard, where all your orders are listed.
- Go to “My Orders”
In your account, click or tap on “My Orders.” This section shows all your recent purchases and their current status. Find the order for which you want to change the delivery date. You can check whether it is still being processed, dispatched, or already out for delivery.
- Check the Order Status
Before making any changes, it’s important to check the status of your order. If your order has not yet been shipped or is still “In Progress,” you may be able to request a delivery change. However, if it is already marked as “Dispatched” or “Out for Delivery,” changing the date might no longer be possible. In such cases, you can contact Takealot customer support for assistance.
- Request a Delivery Change
If your order is still in processing, click on the specific order to view its details. Look for an option such as “Change Delivery Date” or “Manage Delivery.” If available, you can select a new delivery date that suits you better. Confirm the new date and save your changes. Takealot will send a confirmation email or notification once your request is updated.
- Contact Takealot Customer Support (If Needed)
If you do not see an option to change your delivery date online, you can contact Takealot Customer Service directly. You can reach them via the Help Center on the website or app, or by calling their customer care line. Provide your order number and request a new delivery date. The support team will let you know if the change is possible and assist in updating your delivery schedule.
- Track Your Delivery
After updating the delivery date, you can continue to track your order through the “Track Order” option under “My Orders.” This feature allows you to see real-time updates, including the expected delivery day and courier details.
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