Author: Damaris Gatwiri

Knowing how to cancel Xbox Game Pass is important if you no longer want to pay for the subscription or if you have finished using the service. Xbox Game Pass renews automatically at the end of each billing cycle unless you turn off recurring billing or cancel the subscription. By cancelling your membership correctly, you can avoid future charges while continuing to enjoy the service until your current subscription period expires. Sign In to Your Microsoft Account Begin by signing in to the Microsoft account linked to your Xbox Game Pass subscription. Use the same account that you used when…

Global payments technology company Visa has appointed former Airtel Money Kenya Managing Director Anne Kinuthia Otieno as its new Vice President and Head of East Africa, effective August 4, 2026. Based in Nairobi, Kinuthia Otieno will oversee Visa’s operations across seven East African markets as the company accelerates efforts to expand digital payments, financial inclusion and cashless commerce across the region. In her new role, she will lead Visa’s strategy to deepen partnerships with financial institutions, fintech firms, merchants and governments while driving innovation in digital payment solutions. Speaking after her appointment, Kinuthia Otieno said East Africa presents significant opportunities…

Kenya’s inflation rose to 6.5 percent in July from 6.4 percent in June as higher electricity tariffs and rising food prices continued to push up the cost of living despite stable fuel prices and lower cooking gas costs. Data released by the Kenya National Bureau of Statistics (KNBS) showed consumer prices increased by 0.2 percent between June and July, with food, transport and electricity costs remaining the biggest contributors to inflation. The latest figures mark the second consecutive month that inflation has remained above the six percent level after reaching 6.7 percent in May. According to KNBS, the rise in…

Safaricom shareholders have approved a record Sh80.13 billion dividend for the financial year ended March 2026, marking the largest payout in the company’s history after stronger earnings and improving performance at its Ethiopian business. The approval was granted during the company’s 18th Annual General Meeting (AGM), where shareholders endorsed a final dividend of Sh1.15 per share, bringing the total dividend for the year to Sh2.00 per share, including the interim dividend of Sh0.85 per share paid in March. The record payout comes after three years in which Safaricom maintained its dividend as it invested heavily in expanding its operations in…

The government is developing a new digital platform to centralise public debt information as part of efforts to improve transparency, enhance reporting and strengthen the management of Kenya’s growing debt portfolio. The National Treasury said the planned Public Debt Data Warehouse will consolidate debt information from multiple government systems into a secure and centralised platform, making it easier to access, analyse and manage public debt data. The Treasury said the system is expected to improve the quality and efficiency of debt management once it becomes operational. “Once operational, the system will streamline debt data management by reducing manual processes, eliminating…

Knowing how to cancel a Vodacom contract after 24 months is important if your contract has reached the end of its minimum term and you no longer wish to continue with the service. Once the 24-month period has ended, many Vodacom contracts continue on a month-to-month basis until you request cancellation. Following the correct process helps prevent additional monthly charges and ensures your account is closed smoothly. Confirm That Your Contract Has Ended Before requesting cancellation, verify that your 24-month contract has reached its end date. You can check your contract status through your Vodacom account, the My Vodacom app,…

Knowing how to cancel UCount Rewards is important if you no longer wish to participate in the programme or want to avoid paying the monthly membership fee. Before cancelling, remember that any unredeemed UCount Rewards Points are generally forfeited once your membership is cancelled. It is therefore advisable to redeem your available points before submitting your cancellation request so you can make the most of the rewards you have earned. Check Your UCount Rewards Balance Before cancelling your membership, log in to your UCount Rewards account or use the Standard Bank app to view your available points. Redeem all eligible…

Knowing how to cancel a Telkom landline is important if you no longer need the service or want to switch to another communication provider. Whether you are moving to a new location, reducing monthly expenses, or changing your telecommunications services, following the correct cancellation process helps prevent unnecessary charges and ensures your account is closed properly. By taking the right steps, you can complete the cancellation smoothly and avoid future billing issues. Review Your Telkom Contract Begin by checking whether your Telkom landline is on a month-to-month agreement or a fixed-term contract. Understanding your contract helps you determine whether a…

If you no longer qualify for a South African Social Security Agency (SASSA) grant or you no longer wish to receive it, you can request that your grant or grant application be cancelled. This is particularly important if your financial circumstances have changed, you have found employment, or you no longer meet the eligibility requirements. Cancelling a grant helps keep your records accurate and prevents future complications with SASSA. Confirm That You Want to Cancel the Grant Before proceeding, make sure you understand that cancelling your grant will stop future payments. If your circumstances change again in the future, you…

CIC Insurance Group has launched a dedicated microinsurance subsidiary, CIC Impact, as it seeks to expand access to affordable insurance products for low- and middle-income earners, micro, small and medium-sized enterprises (MSMEs), farmers and cooperatives. The new subsidiary will provide simplified insurance products aimed at improving financial inclusion and strengthening the financial resilience of underserved communities across the country. CIC Insurance Group Chairman Dr. Nelson Kuria said the insurer has offered microinsurance products for more than a decade, but the establishment of a dedicated subsidiary will enable it to develop more innovative solutions and reach a wider customer base. “While…

Acorn Student Accommodation Income Real Estate Investment Trust (ASA I-REIT) recorded a net profit of Sh285.2 million in the first half of 2026, up from Sh251.6 million during the same period last year, supported by higher rental income, improved occupancy and lower financing costs. Fund manager Acorn Investment Management Limited (AIML) said the improved performance was driven by increased rental earnings, stronger occupancy across its properties and a 36.3 percent reduction in finance costs following continued debt optimisation. The REIT also recorded a 21.7 percent increase in total assets during the six-month period after acquiring the Qwetu Karen and Qejani…

Standard Chartered Bank Kenya has mobilised more than Sh97 billion in sustainable finance since 2021, supporting renewable energy, affordable housing, sustainable infrastructure and women-led businesses as demand for climate-focused investments continues to grow. According to the bank’s 2025 Sustainability Progress Report, the funding has also supported financial inclusion initiatives, reinforcing the banking sector’s role in financing Kenya’s climate action and long-term development goals. The bank said sustainability has become a core part of its business strategy as it continues to provide financing solutions that promote inclusive and environmentally responsible growth. “We have continued to support our clients in their sustainability…

Out of Bundle (OOB) data allows you to continue using mobile data after your purchased bundle has been exhausted. While this can keep you connected, it may result in higher data charges. If you want to avoid unexpected costs, Vodacom allows you to disable Out of Bundle data so that your internet access stops when your data bundle is depleted. Learning how to cancel Out of Bundle data on Vodacom helps you manage your mobile spending more effectively. Open the My Vodacom App Start by launching the My Vodacom app on your smartphone and signing in with your Vodacom mobile…

An IFA debit order is a recurring payment authorised to be deducted from your bank account for a product or service. If you no longer require the service or believe the debit order is incorrect, you can cancel it by following the appropriate steps. It is important to remember that cancelling the debit order through your bank does not automatically cancel the agreement you have with the service provider. Learning how to cancel an IFA debit order helps you prevent unwanted deductions while ensuring you meet any contractual obligations. Review the Debit Order Details Start by checking your bank statement…

FNB Funeral Cover provides financial support to help cover funeral expenses for you and your loved ones. If your financial situation changes or you no longer need the policy, you can cancel your funeral cover by following FNB’s cancellation process. Before cancelling, review your policy carefully because ending your cover means you and your beneficiaries will no longer be protected once the cancellation takes effect. Review Your Funeral Cover Policy Begin by checking your funeral cover policy documents to understand the cancellation terms, notice requirements, and the date on which your cover will end. Reviewing your policy helps you avoid…