The National Transport and Safety Authority (NTSA) has suspended Super Metro Limited’s operator license, citing non-compliance with key transport regulations.
In a notice issued on Thursday, the authority stated that the suspension will remain in effect until the company fully complies with the Public Service Vehicles (PSV) Regulations, 2014, and other necessary conditions.
“This decision was made to ensure that the company not only adheres to the law but also puts in place safety measures to protect its passengers and other road users,” NTSA said.
According to NTSA, an inspection of Super Metro’s fleet found multiple violations of the Traffic Act and the NTSA (Operation of Passenger Service Vehicles) Regulations, 2014. Out of 523 vehicles, 15 had expired inspection certificates, while eight had expired Road Service Licenses (RSL).
Further investigations revealed that five vehicles had expired speed limiter certificates, 88 were not transmitting speed data, 171 had no speed limiter records, and seven lacked details of speed limiter vendors. Additionally, 109 vehicles were found to be operating above the legal speed limit of 80km/h.
NTSA also raised concerns about the qualifications of Super Metro’s drivers, stating that some did not meet the required credentials under the Traffic (Driving Schools, Driving Instructors, and Driving Licences) Rules, 2020. “This poses a serious road safety risk,” the authority warned.
The company was also found to be in violation of labour laws, particularly the NTSA (Operation of Public Service Vehicles) Regulations, 2014, which require PSV operators to provide written contracts, statutory deductions, workplace safety measures, and insurance coverage for employees.
To regain its license, Super Metro must present 294 vehicles for compliance inspection at the Likoni Motor Vehicle Inspection Centre and submit compliance reports for its entire fleet.
The company must also send 42 drivers—among the 109 flagged for speed violations—for retesting at the Likoni Driver Test Centre. NTSA noted that 64 of Super Metro’s drivers had already failed a retest on March 10, 2025, leading to the suspension of their licenses.
Additionally, the company must immediately disengage unqualified drivers, provide proof of employment contracts and payroll records, and comply with tax and statutory remittances. NTSA has also directed Super Metro to conduct a road safety sensitization program for all its drivers and submit evidence of the training.
The authority announced that it will conduct a full compliance audit on the company.
“Members of the public are cautioned against boarding vehicles belonging to Super Metro Limited. The Traffic Department is required to impound vehicles belonging to the Company found operating contrary to the suspension,” NTSA said.
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