Kenya’s largest telecommunications company Safaricom on Friday experienced a systems glitch that saw Kenyans acquire data bundles for free.
Kenyans purchased the “Safaricom Platinum” bundle that lasts a month. Subscribers purchased data bundles and call minutes without airtime.
Read: Safaricom’s Market Dominance Stifling Competition, Unhealthy For Industry Growth
Kahawa Tungu also understands that subscribers also purchased the Giga Bundle at no cost. For as low as just one bonga point, a customer could buy the Sh10,000 package which offers 100 international call minutes, 1,500 minutes and 40gb of data.
Safaricom has over the years been accused of ripping off Kenyans.
Here are some of the comments:
#Safaricom Thank You Safaricom 👏👏👏👏👏👏👏
— Wambui (@LEAHCHEGEH) June 28, 2019
After checking my safaricom bundles#Safaricom pic.twitter.com/GDx77pQnXT
— _____C~jay._⚔️ (@Juliuschurchil) June 28, 2019
Maze kuna club naweza lipa drinks na either minutes ama Mbs?😂😂😂 Is too much!!#safaricom
— Dennis Wachai (@Dennis_Wachai) June 28, 2019
Weuh for the first time I can say that I have regained a part of what #safaricom has stolen from me
May this happen again in the near future…— Symprose Okinda (@okindasymphrose) June 28, 2019
https://twitter.com/RotichElisha/status/1144492937432010752
At 9:10am Safaricom got wind of the news and quickly took down the platinum offers.
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