Google has removed negative reviews from a Zanzibar Hotel’s business page that was spammed over the weekend. Warere Beach Hotel in Zanzibar was on the receiving end of negative reviews, poor ratings and social media backlash after a lady narrated how she was almost raped at the premises.
Google removes all reviews that contain obscene, profane or offensive language or gestures from business profiles. Their policies also ban mass or bulk reviews that are posted within a short period of time.
A Nigerian lady Zainab Oladehinde shook the Twitter streets after she narrated her horrific ordeal at the vacation spot in Zanzibar. She recounted how she was almost raped by unidentified staff at Warere Beach Hotel during a solo trip on her 23rd birthday last year.
The twitter thread went viral within a few hours, attracting over 5,000 comments, 90,000 retweets and 150,000 likes in just under 24 hours. Angry netizens decided to support the lady by reporting or leaving negative reviews for the establishment on Google. Prior to the story, Warere Beach Hotel had a 4.4 rating from around 400 users.
Within ten hours, the number of reviews had risen to 12,000, with a 1.1 average rating. Within two days, the number of reviews had risen to 13.6k.
Users marked the establishment as permanently closed and in a statement, Warere beach claimed that their official website had been hacked and brought down.