How To Get A Bank Statement From The FNB App

Getting a bank statement is an important task for many people, whether it is for loan applications, school requirements, visa processing, business records, or personal financial tracking. First National Bank (FNB) makes this process easy by allowing customers to access and download bank statements directly from the FNB mobile app. This eliminates the need to visit a branch and saves time. This article explains clearly and simply how to get a bank statement from the FNB app, including useful tips to avoid common problems.

1. Understand What a Bank Statement Is

Before downloading one, it helps to know its purpose.

• Shows your transaction history
• Displays account balances
• Used for official and financial verification
• Required by institutions and employers

FNB statements are recognized as official documents.

2. Ensure You Have the FNB App Installed

You must use the official app.

• Download the FNB app from Google Play Store or Apple App Store
• Make sure it is updated to the latest version
• Install it on a secure personal device
• Avoid using shared or public phones

An updated app ensures all features work properly.

3. Log In to Your FNB App Securely

Access your account safely.

• Open the FNB app
• Enter your username and password
• Use fingerprint or face ID if enabled
• Never share your login details

Security is important when accessing financial information.

4. Select the Correct Bank Account

Statements are linked to specific accounts.

• Go to the Accounts section
• Choose the account you need a statement for
• Confirm the account number and type
• Ensure it is the correct period

Each account has its own transaction history.

5. Navigate to the Statements or Documents Section

This is where statements are stored.

• Look for Statements, Documents, or Account Options
• Tap on the statements option
• Choose the relevant account
• Access available statement periods

The wording may differ slightly depending on app version.

6. Choose the Statement Period You Need

FNB allows access to past statements.

• Select the month or date range required
• Choose monthly or custom statements if available
• Confirm the selected period carefully
• Ensure it matches the requested requirement

Accurate date selection avoids rejection by institutions.

7. Download the Bank Statement

Downloading is quick and simple.

• Tap the download or view option
• The statement is usually in PDF format
• Wait for the file to load fully
• Save it to your device

PDF statements are widely accepted.

8. Email the Bank Statement from the App

You can send the statement directly.

• Select the email or share option
• Enter the correct email address
• Send the statement securely
• Check your inbox to confirm delivery

This is useful for official submissions.

9. View and Print the Statement If Needed

Printed copies may be required.

• Open the downloaded PDF
• Use a printer if available
• Ensure all pages are clear
• Avoid altering the document

Printed statements should remain original and unedited.

10. Check That the Statement Is Official

Official statements have specific features.

• FNB logo and branding
• Account holder details
• Transaction history
• Bank contact information

Always submit official statements only.

11. What to Do If Statements Do Not Appear

Sometimes statements may not show immediately.

• Check internet connection
• Refresh the app
• Log out and log back in
• Update the app if necessary

Older statements may take time to load.

12. How Far Back You Can Access Statements

FNB usually stores past records.

• Access several months or years of statements
• Availability depends on account type
• Very old statements may require branch assistance
• Check app limits if unsure

Plan ahead for long-term records.

13. Keep Your Statements Secure

Bank statements contain sensitive information.

• Avoid sharing publicly
• Store files in a secure folder
• Delete unused copies
• Use password protection when possible

Protecting your data prevents fraud.

14. Avoid Common Mistakes

Mistakes can cause delays.

• Downloading the wrong account statement
• Selecting incorrect dates
• Sending screenshots instead of PDFs
• Editing the statement

Always double-check before submitting.

15. When to Visit an FNB Branch

Some cases require in-person help.

• If the app is not working
• If statements are missing
• If official stamped copies are needed
• If account access is blocked

Branch staff can assist with special requests.

16. Advantages of Using the FNB App for Statements

The app offers many benefits.

• Saves time and travel costs
• Available anytime
• Secure and reliable
• Easy to use

Digital banking simplifies financial management.

17. Tips for Smooth Statement Downloads

These tips help avoid issues.

• Use stable internet
• Keep the app updated
• Ensure enough phone storage
• Download during off-peak hours

Preparation ensures success.

18. Final Tips on Getting a Bank Statement from the FNB App

Keep these points in mind.

• Use the official FNB app only
• Select the correct account and period
• Download the PDF version
• Keep your statements safe

Also Read: How To Edit A PDF Document On Phone