Safaricom has responded to our story about the exit of Maurice Newa. The company has said that Maurice resigned “for his personal reasons and the company as a responsible employer has respected and accepted his decision.”
The full statement from Nzioka Waita, Director of Corporate Affairs, reads:
We can confirm that Safaricom’s Director of Customer Care and Strategic Marketing, Maurice Newa has resigned with effect from 28th March 2012. He resigned for personal reasons and the company as a responsible employer has respected and accepted his decision.
There is currently no replacement for Maurice,but Safaricom has a competent and experienced Marketing team who remain committed to delivering value to our customers and growing our brand.
In response to your further query and as a matter of course, Safaricom engages in periodical assessments of the skills and resources of its staff talent pool to ensure all its operational deployments match market dynamics.
We are gathering more info about this exit and other impending changes Safaricom is about to make, including reducing the current 15 HODs to 4. We will update
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