How to Borrow Data from MTN

MTN allows eligible prepaid customers to borrow data when they run out of their existing data balance. The borrowed data can help you stay connected for browsing, messaging, or other online activities, with the amount borrowed being deducted from your next recharge together with any applicable service fee. Learning how to borrow data from MTN can help you stay connected when you need internet access the most.

1. Table of Contents

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   Check Your Eligibility

Before requesting a data advance, ensure that your MTN prepaid line qualifies for the service.

Eligibility is determined by MTN based on factors such as your recharge history and account activity.

• Confirm that you are an MTN prepaid customer
• Ensure your line is eligible for data advance
• Check that you do not have an outstanding data advance if applicable

2. Request a Data Advance

Use the method provided by MTN to request a data advance on your line.

Depending on your country and the available services, this may be through a USSD code, the MyMTN app, or another approved MTN service channel.

• Open the approved MTN service channel
• Select the data advance option if available
• Follow the on-screen instructions

3. Choose a Data Bundle

If more than one data advance option is available, select the bundle that best meets your needs.

Review the amount of data offered and any associated service fees before accepting.

• Compare the available bundles
• Select your preferred option
• Review the repayment terms

4. Confirm the Request

Accept the terms of the data advance and confirm your request.

Once approved, the borrowed data will be credited to your account, and you will receive a confirmation message.

• Confirm the request
• Wait for the confirmation SMS
• Check that the data has been added to your account

5. Repay the Data Advance

When you next recharge your MTN line, the borrowed data value and any applicable service fee will automatically be deducted.

Ensure you have enough airtime to cover the repayment.

• Recharge your account as usual
• Allow the automatic deduction to take place
• Continue using MTN services normally

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