Knowing how to check FNB eWallet is useful when you want to confirm whether an eWallet has been received, check its status, or find information about a transaction. FNB provides options for managing eWallet transactions through its digital and cellphone banking services.
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Open the FNB App
Start by opening the FNB app on your smartphone and signing in securely.
Use the FNB account that was used to send the eWallet.
- Open the FNB app
- Sign in securely
- Select the relevant account
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Open Your Transaction History
Go to your account’s transaction history and look for the eWallet transaction.
You can check the transaction date, amount, and recipient details where available.
- Open transaction history
- Find the eWallet transaction
- Check the transaction details
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Check the eWallet Status
Select the relevant eWallet transaction to view more information.
Depending on the transaction, you may be able to see whether the eWallet is still available, has been accessed, or has been cancelled.
- Select the eWallet transaction
- Review its status
- Check the transaction details
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Check the eWallet Reference
If you sent the eWallet to someone else, check the transaction information for the reference or relevant details.
Keep this information secure and only share it with the intended recipient when necessary.
- Find the transaction reference
- Confirm the amount
- Keep the information secure
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Contact FNB if You Cannot Find the Transaction
If the eWallet does not appear in your account or you are unsure about its status, contact FNB customer support.
Have the transaction details available so that the bank can assist you.
- Keep the transaction date and amount
- Provide the relevant reference
- Follow FNB’s verification process
Also Read: How to Check Data Balance on Telkom
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